New Renters can take advantage of this section when starting new services in your apartment. This section is helpful because it gives tenants easy access to all of the local utility companies. It is a smart practice to start your new services a couple of days in advance of your move-in date.
National Grid: Customer Service (800) 837-4966
Verizon: Customer Service (800) 642-4272
Time Warner Cable: Sales Office (315) 634-6000
Direct TV: WE DO NOT ACCEPT IN ANY OF OUR PROPERTIES!
Renter’s Insurance: Fayetteville Agency (315) 579-3000
Centro Bus: Schedules & Information (315) 442-3400
Field’s Towing: Vehicle Towing(315) 475-2498
Fire or Police Emergency: Dial 911
Onondaga County Sheriff’s Department: (315) 425-2111
Syracuse Fire Department (Non-Emergency): (315) 473-5525
Syracuse Police Department (Non-Emergency): (315) 442-5111
Valid and current email address: All tenants need to inform us with current up-to-date email addresses in order to receive important information regarding our communities. Once we have your email on file, we will keep you informed when maintenance staff will be doing work in your community and other important facts!
Maintenance work: All tenants can submit maintenance requests online through this website. Please expect a 24-hour call back with this request from a staff employee during office work hours to schedule an appointment. If it is an emergency, please call the main office at (315) 476-9643 and contact one of the maintenance staff to assist you.